We currently accept standard bank wires, Zelle wires, CashApp and PayPal only.

We are in process of integrating standard debit/credit processing, e-check and crypto and these payment options will be available as soon as possible.

Orders are reserved for 3 business days when placed and processed once payment is received.

Customers receive a confirmation both when order is placed/reserved and also when payment is received.

We accept orders Monday through Sunday including holdiays.

Paid orders ship Monday, Tuesday and Wednesday with free standard 2 day service.

We offer next day shipping options at cost of premium postal service.

Processing time is normally same day and up to 72 hrs.

In case of holidays we will process/ship the next business day.

We currently ship within the USA only at this time and will be offering international options as soon as possible.

* International Shipping : All international packages are at your own risk! We do not guarantee international delivery.

Reach out anytime through contact or text with questions or concerns.

RETURNS & REPLACEMENT: We do not offer returns at this time, however, we will replace products if perished in delivery process.

REFUNDS: We offer refund as option to replacement.

A customer must provide clear photo/video of perished and/or damaged goods the day of receipt to be eligible for replacement or refund.

A claim made after 24 hours of receipt is at Strain Space discretion.

We never track or sell your information.

We use 256 bit encryption on all orders which is the same as US banks. Our website is hosted and secured with SSL, Firewall, and Malware protection.

If you have opted in to our emails you are agreeing that the email your provided will not be treated as spam.  You further consent that on the date you signed up you consented to receive our emails regardless of how many are sent.  You may opt out of our emails at any time by simply clicking the UNSUBSCRIBE button located at the bottom of any and all the marketing emails.  Neptune Seed Bank will never sell your data to any third party, marketing group or interested party.

Do not contact us asking for cultivation advice of any sort.  Understand you acknowledge that you are over 21 and are are compliant with laws your jurisdiction has on record.  

You release STRAIN SPACE of any liability or legal problems as we are assuming that you are purchasing them for NOVELTY purposes only.

Our genetic materials are sold as novelty items and souvenirs. They contain 0% THC. Customers are encouraged to check the legislation in their Country, State / Province, and Municipality prior to purchasing items from this store.

ALL GENETIC MATERIALS ARE HEMP BY LAW DESCRIBED IN USA FARM BILL. EVERYTHING ON THE SITE CONTAINS LESS THAN HEMP BILL THRESHOLD OF 0.03% THC.